Welcome to the small club of Birchall & Taylor owners, we want to sincerely thank you for choosing one of our watches and supporting our vision. We hope your wrist watch meets your expectations, no matter how high they may be.
Below you will find ownership information included with our watches upon sale, if there is any additional information or a request you may have please contact us directly.
Our automatic watches require service every 5-7 years - similar to a vehicle it's oil deteriorates over time, leading to wear and eventually damage if not regularly maintained.
We maintain a stock of parts to be able to quickly take care of services and repairs, as well as long-term planning to ensure in the future we can repair any of our watches.
Ideally, we would perform any work required at our workshop, but we are accommodating to international customers who can provide us with a local watchmaker who we can be confident will match our standards of service.
For more information on servicing and repair please contact us directly.
Birchall & Taylor Ltd. warrants to the original consumer that, for a period of three (3) years from the date of purchase, his/her watch will be free from defects in materials and workmanship that prevent the watch from functioning properly under normal use.
This limited warranty does not cover straps, bracelets, crystals, cosmetic issues such as scratches or normal wear and tear, damage resulting from water penetrating the case or any damage arising from accidents or misuse, or from any alteration, service or repair performed by any party other than those authorized by Birchall & Taylor.